Terms – Kuak Hill Resort

Terms Service

Check-in time is 3:00 pm. Check-out time is 12:00 pm.
Upon check-in, the guest must present a valid ID Each guest needs to pay a deposit of RM100 (Villa) and RM50 (Glamp site) as protection against any damage. The deposit will be refunded during check-out provided there is no damage to facilities or equipment. Failure to do so may result in an additional payment or your reservation not being honoured.
All vehicles are to be parked at Kuak Hill Resort designated parking lot.
Breakfast is included in the standard room package and is chargeable for additional guests. For every additional guest, RM100 will be imposed on each guest except for children below 5 years old.
Additional surcharge is applicable for Friday, Saturday, Sunday, school holidays and public holiday bookings.
Booking is confirmed upon full payment only.
All changes on bookings need to be informed at least 14 days before the booked date.
No refunds on cancellation. Bookings can be changed to another date of the same value.
Payment must be made via our booking system, on this website.